No rent or renovation
Launching it costs a fraction of the budget for one physical branch, and an online location simply has no monthly rent.
Pharmacies and pharmacy chains
App and web portal development for pharmacies and pharmacy chains
We help pharmacies show stock by branch, accept orders, bring customers back for repeat purchases and manage the digital channel through a convenient admin panel.
- For pharmacy chains
- Web portal or mobile app
- Catalog, stock, orders
- Admin panel and integrations
We answer with an engineer's view: whether to start with a web portal or a mobile app.
What a pharmacy app and web portal are
A pharmacy app (or web portal) is a digital sales channel: customers check medication availability by branch, place an order or reservation online, while the pharmacy manages the catalog, orders and analytics in a single admin panel. The web portal opens by link in a browser with no installation and suits a quick start. A mobile app adds push notifications and maximum engagement. At the core there is always an admin panel that connects the storefront, branches and demand data.
Who a pharmacy app is for
A single small pharmacy often needs only a simple solution. Chains and high-traffic pharmacies need a full digital channel for sales and retention.
01
Pharmacy chains with multiple branches
One system for a unified catalog, stock and orders across every location.
02
Pharmacies flooded with stock inquiries
Customers check availability themselves, so staff stop answering by hand.
03
Pharmacies offering delivery or reservations
Online ordering and reserving items at the right branch.
04
Online pharmacies and marketplace plays
A digital sales channel with catalog, orders and analytics.
05
Pharmacies that need loyalty
Bonuses, promotions and repeat purchases instead of one-off visits.
06
Companies that need an admin panel and analytics
Manage products and orders, plus reports broken down by branch.
For pharmacy chain owners
Open one more pharmacy, only online
You already invest in offline: renovation, rent, equipment, staff. But every new branch serves the foot traffic of a single street. An online pharmacy (app and web portal) becomes one more point of sale, except it covers the whole city at once, around the clock and with no monthly rent. All branches come together in a single storefront: one catalog, stock and orders.
Citywide reach
The location is not tied to the foot traffic of one street: it works across the whole city and region, around the clock.
An asset, not an expense
Your own customer base, repeat orders and demand data accumulate and stay with you.
The most profitable location in your chain: the one with no rent.
Where pharmacies lose money
Most losses come not from purchasing but from manual processes and invisible online demand: staff are busy with calls and messaging instead of selling.
Customers switch to a competitor when they cannot quickly check whether a medication is in stock.
Staff spend time on the same availability questions over Telegram and the phone.
Repeat purchases depend on the customer's memory rather than a system of reminders and history.
Branches operate in silos: there is no unified catalog, pricing or stock online.
Owners cannot see which products and branches drive demand and revenue.
The loyalty program is either missing or run by hand in spreadsheets.
What a pharmacy gains after launch
Not just an app, but a measurable digital channel for ordering, retention and control: customers see the catalog, stock by branch and place orders themselves.
An online ordering channel
Customers place orders and reservations on their own, without calls or messaging.
Fewer manual inquiries
Stock and prices are visible online, so staff stop answering the same questions.
Repeat purchases
Order history and reminders bring customers back for another purchase.
Stock by branch
Customers see where an item is available before they visit the pharmacy.
A customer base and loyalty
Your own customer base, bonuses and promotions instead of anonymous visits.
Analytics by branch and order
Clear visibility into what gets ordered and which products and locations drive revenue.
What the solution includes
The set of modules is tailored to the pharmacy's format and goals: from the catalog to integrations.
Medication and product catalog
Categories, product cards and descriptions.
Search and filters
Search by name, filters by category, price and availability.
Stock by branch
Up-to-date inventory and prices for every location.
Reservations and orders
Reserve at a branch or place an order online.
Reorder
Regular purchases repeat from history in a couple of taps.
Notifications and reminders
Order statuses, reservation readiness and purchase reminders.
Bonuses and loyalty
Earning and redeeming bonuses, promotions and personalized offers.
Admin panel for orders and branches
Catalog, orders, branches, roles and analytics in one panel.
Integrations with CRM / ERP / 1C / payments
Connected as needed, where applicable to your systems.
Integrations and prescription scenarios are discussed separately, taking market and legal requirements into account.
How it works
From an order in the app to pickup at the branch. Below are two diagrams: the path of a single order and the customer lifecycle the system retains.
Order path
Customer Web / App Order or reservation Admin panel Branch Customer notification
Customer lifecycle
Catalog Stock Order Repeat purchase Loyalty Analytics
Which format to choose
For a start, a pharmacy is often better off beginning with a web portal and building a full app after demand is validated.
Web / customer portal
Recommended to start- When it fits
- A fast start to validate demand: access by link, no installation required.
- Pros
- Any browser, low barrier to entry, easy to share a link, SEO visibility, no app store publishing.
- Limitations
- Push and offline scenarios are weaker than in a native app.
Mobile App (iOS / Android)
- When it fits
- When you need maximum engagement and push notifications.
- Pros
- Native UX, push notifications, offline scenarios, an icon on the home screen.
- Limitations
- Longer and more expensive to build, and requires app store publishing and updates.
Admin Panel / CRM
The core of the system- When it fits
- Always: it is the brain of the solution for managing orders and products.
- Pros
- Manage the catalog, orders, branches, roles and analytics in one place.
- Limitations
- An internal tool, not meant for customers.
Where you can start
You do not always need to start with an expensive app. It is often smarter to launch a web MVP, validate demand and then expand.
1 Quick start
Web portal and admin panel
- Catalog and search
- Stock by branch
- Reservations and orders
- Order status
- Basic analytics
2 Growth
Mobile app
- iOS and Android
- Push notifications
- Repeat purchases
- Loyalty program
- Deep engagement
3 Scale
Integrations and scale
- 1C / CRM / ERP
- Online payments
- Advanced analytics
- Roles and branch network
- Marketing scenarios
How we work
A transparent process from mapping your pharmacy's workflows to launch and support. We work with pharmacies and pharmacy chains in Uzbekistan, Kazakhstan and other CIS countries.
Step 01
We map your pharmacy's processes
We study how orders, stock, loyalty and customer inquiries work today.
Step 02
We define the MVP
We decide where to start: a web portal or a mobile app.
Step 03
We design the UX and admin panel
We work through the customer journey and the management panel for your team.
Step 04
We build the first version
We assemble a working product with the key scenarios and the catalog.
Step 05
We add analytics and integrations
We add metrics and connect to CRM / ERP / 1C / payments when needed.
Step 06
We launch and support
We ship to production, maintain the product and evolve it based on feedback.
What people who've worked with us are saying
On process, engineering maturity, and timelines - from the people who saw it from the inside.
«A strong level of engineering maturity: not just formal delivery, but a thorough analysis of the brief and decisions optimised for the company's goals. I confidently recommend the team for technology projects.»
- Analytical mindset engages with the business need rather than mechanically executing the spec
- Proactivity goes beyond the minimum scope of the agreement
- Outcome-driven proposes alternative technical paths aligned with business goals
«I haven't seen a system this strong with any other seller.» the company's CFO
«Any change on the partner side is handled quickly - our integration runs without disruption.»
«Clear plan, transparent process, delivered on time. I confidently recommend them as a strong team.»
«Everything now lives in one portal: our whole team and our clients work in a single system, with no third-party tools.» Video testimonial
«Everyone who uses it likes it. We ended up with a great product.»
Cost depends on the format and integrations
A web portal can be launched faster and cheaper than a full mobile app. The final cost depends on the catalog, branches, integrations, roles, admin panel, payments and data requirements.
Frequently asked questions
What is better for a pharmacy: an app or a web portal? ＋
It depends on your goals. For quickly validating demand and an affordable start, a web portal accessed by link is usually the smarter choice. A full mobile app makes sense once demand is confirmed and you need push notifications and maximum engagement.
Can we start with an MVP? ＋
Yes, and that is the approach we recommend. We define the minimal set of scenarios that deliver value fastest: catalog, stock, ordering and reordering. Everything else is added iteratively after launch.
Can stock be shown by branch? ＋
Yes. Customers can see which branch has the item they need before traveling there. Stock, prices and catalog are configured per branch in the admin panel.
Can customers place a repeat order? ＋
Yes. Purchase history is saved, and a customer can repeat a regular order in a couple of taps. This is one of the key revenue drivers for pharmacies.
Can bonuses and loyalty be added? ＋
Yes. We implement earning and redeeming bonuses, promotions and personalized offers. We tailor the loyalty logic to your model.
Can it integrate with 1C / CRM / ERP? ＋
Yes, where applicable to your systems. Integrations with 1C, CRM, ERP and payment services are discussed separately: during the analysis phase we assess API availability and data volume.
Do you build the admin panel? ＋
Yes. The admin panel is an essential part of the solution: managing the catalog, orders, branches, roles and analytics in a single interface.
How long does development take? ＋
It depends on the format and feature set. A web portal launches noticeably faster than a full mobile app. We give exact timelines after reviewing your processes and defining the MVP.
Want to understand which format suits your pharmacy?
Tell us the number of branches, how you currently take orders and the features you need. We will propose an MVP structure: a web portal or a mobile app.
Working hours: Mon-Fri 09:00-19:00 · Email: hello@axium.uz
What happens next
- Intro call: We clarify business goals and context. If needed, we sign an NDA immediately.
- Requirements analysis: We review your operational flow, identify technical risks, and map integration points (1C, CRM, ERP).
- Plan and estimate: We prepare a transparent proposal (SOW) with stages, timeline, and a fixed budget framework.
Confidentiality guaranteed • Engineer response, not a bot
Related services
A pharmacy solution is assembled from our core service lines.