Data is moved by hand
Staff copy orders and contacts between the website, the accounting system and the CRM: slow and error-prone.
Integrations and automation
Integration of IT systems for business
We connect your CRM, ERP, accounting system, website and external services into a single loop: orders, stock, payments and requests move automatically, with no manual re-entry.
- CRM, ERP, accounting systems, SaaS
- APIs and webhooks
- Two-way data exchange
- Support and SLA
After an audit we will outline the plan and timeline: what to integrate and how in your specific case.
What IT systems integration is
IT systems integration means connecting applications so that an order, payment or stock update entered in one of them automatically reaches the others: through APIs, webhooks or file exchange. Data matches everywhere and manual re-entry disappears. Beyond code, the exchange design, error handling and post-launch support matter just as much: applications keep getting updated, and the exchange has to be kept in working order.
When you need integration
Four signs that it is time to connect your systems.
Numbers do not match
Stock, prices and orders drift apart between systems, so staff and customers see outdated data.
Requests get lost
Calls and enquiries never reach the CRM because the systems are not connected.
Data lives on islands
Every new service works on its own, with no single picture of the business.
Typical integration scenarios
Four connections where getting data in order usually starts.
01
Website or marketplace ↔ accounting system
Orders, stock and prices sync automatically: customers see real availability, managers stop reconciling by hand.
02
CRM ↔ accounting system (1C and similar)
Deals, counterparties, payments and statuses match on both sides: sales and accounting work with the same data.
03
Telephony and messengers ↔ CRM
Calls and messages become leads with full communication history: requests are logged in one place instead of managers' notebooks and phones.
04
Partner API ↔ internal system
We agree on formats and set up queues and error handling: if one side goes down, data is not lost and catches up after recovery.
What the work includes
The engineering side of the work we take responsibility for: from audit to support.
System audit and exchange design
We map which data goes where and under which rules.
Adapters and API development
REST, webhooks, or file exchange when a system has no direct API.
Queues and error handling
When one side goes down, data is not lost: it queues up and catches up after recovery.
Testing and data reconciliation
A test loop and reconciliation first, then the production launch.
Launch and monitoring
Alerts on exchange failures and response under the contract SLA.
Documentation and runbooks
Exchange schemas and instructions so your team knows how it all works.
See the full list of systems and scenarios on the systems for integration.
How data exchange works
There is no single scheme: we pick the exchange method based on the task, data volume and what the systems allow. Three typical options:
Direct exchange via API
System A API System B
Both systems expose an API and volumes are moderate: data moves directly, on events or on a schedule.
With a processing layer
System A Adapter Queue and processing Adapter System B
A layer between the systems checks formats and keeps a queue: if one side fails, data is not lost and catches up later.
File exchange
System A File export Processing System B
When there is no direct API: systems exchange files on a schedule, and processing validates data before loading.
These are typical schemes, not a complete list: there are also webhooks, database replication, exchange through an intermediate store and combinations, where data flows one way via API and the other way via files. We pick the right scheme for your task during the audit.
Data exchange security
Integration touches production data, so protection is part of the work by default.
Encryption and access control
Data travels over secure channels, access is split by roles.
Audit and testing
We verify the exchange and integration code before the production launch.
Personal data protection
We process only the data that is needed and set clear rules for handling it.
NDA and SLA
Confidentiality is secured legally, incident response time is fixed in the contract.
Technologies and systems
Below are the main exchange methods used to connect accounting, sales and a website. Platform names are category examples, not a complete list: see the systems for integration page for a detailed breakdown, and we verify compatibility during the audit.
REST API
Exchange over HTTP requests: one application pulls data from another or pushes it, on a schedule or on an event.
Accounting systems
Exchange with standard and customised configurations (1C and similar) via HTTP services, exchange plans or files.
CRM and ERP
Connecting sales and accounting through an API or an intermediate layer. Bitrix24, SAP or a custom ERP are category examples: we verify your specific system's compatibility during the audit.
E-commerce
Passing orders, stock and prices between CMS platforms, marketplaces and payment services.
Webhooks
An event in one application (a payment, a new order) immediately triggers an action in another, with no polling on a schedule.
Cloud services
File and API exchange with SaaS: mail, documents, storage, corporate services.
How we work
A transparent process from systems audit to launch and support. We work with companies in Uzbekistan, Kazakhstan and other CIS countries.
Step 01
Analysis and audit
We study your current systems, processes and business goals. We identify integration points and risks.
Step 02
Design
We define the exchange architecture, agree on scenarios and prepare the technical specification.
Step 03
Implementation
We build the integration, configure APIs, and run testing and demos.
Step 04
Rollout
We launch into production, train your staff and document the processes.
Step 05
Support and growth
We provide SLA, monitoring, enhancements and scaling as the business grows.
What people who've worked with us are saying
On process, engineering maturity, and timelines - from the people who saw it from the inside.
«A strong level of engineering maturity: not just formal delivery, but a thorough analysis of the brief and decisions optimised for the company's goals. I confidently recommend the team for technology projects.»
- Analytical mindset engages with the business need rather than mechanically executing the spec
- Proactivity goes beyond the minimum scope of the agreement
- Outcome-driven proposes alternative technical paths aligned with business goals
«I haven't seen a system this strong with any other seller.» the company's CFO
«Any change on the partner side is handled quickly - our integration runs without disruption.»
«Clear plan, transparent process, delivered on time. I confidently recommend them as a strong team.»
«Everything now lives in one portal: our whole team and our clients work in a single system, with no third-party tools.» Video testimonial
«There was no ready-made solution on the market: Axium built one for us in about a month, and it has been running reliably ever since.» Video testimonial
«Axium quickly built an app for our community and got it onto the App Store despite every obstacle. Every fix was handled promptly.» Video testimonial
«Everyone who uses it likes it. We ended up with a great product.»
Cost depends on systems and scenarios
We name the exact cost and timeline after an audit. They depend on the number of systems, API availability, data volume, the complexity of the exchange scenarios and your support requirements.
Frequently asked questions
How long does IT systems integration take? ＋
The timeline depends on the number and complexity of the systems. After an audit we give you a concrete plan and delivery dates.
Can you integrate 1C, CRM or ERP? ＋
Yes. We pick the exchange method for the specific product: APIs, webhooks, or file exchange when there is no direct API. We verify compatibility of your configuration and version during the audit stage.
What if a service has no open API? ＋
We find an alternative: file exchange, integration through an intermediate layer, or working with the database. We assess feasibility during the audit stage.
Do you provide support after rollout? ＋
Yes, we provide support, SLA, monitoring and integration growth under contract. This matters because systems keep getting updated and the exchange needs ongoing maintenance.
How much does integrating 1C with a website or CRM cost? ＋
The cost depends on the accounting system's configuration, API availability and the number of exchange scenarios. Typical connections cost noticeably less than custom ones. After an audit we lock the estimate and timeline into the contract.
How long does a typical integration take? ＋
Connecting a CRM to a website or telephony usually takes 2-4 weeks. Two-way exchange with an accounting system or ERP is more complex: we give an exact plan and timeline after the audit.
Will the integration disrupt our current processes? ＋
We roll out in stages: first a test loop and data reconciliation, then the production launch. Your current processes keep working as before until the exchange is verified on real scenarios.
Send a request for integration
Tell us which systems need connecting and what is not lining up. We will propose a solution and timeline within 1 day.
Working hours: Mon-Fri 09:00-19:00 · Email: hello@axium.uz
What happens next
- Intro call: We clarify business goals and context. If needed, we sign an NDA immediately.
- Requirements analysis: We review your operational flow, identify technical risks, and map integration points (1C, CRM, ERP).
- Plan and estimate: We prepare a transparent proposal (SOW) with stages, timeline, and a fixed budget framework.
Confidentiality guaranteed • Engineer response, not a bot
Related services
Integrations rarely come alone: they usually go hand in hand with systems implementation and support.