Features, roles, and scenarios
for mobile products
Get an app that increases sales, reduces operating costs, and gives you control over your data. A 4–8 week pilot shows real metrics and how well the solution scales.
User roles
Operator/support
Courier/staff
Core modules
We select the modules for your process. Any module can be included in the pilot and tested on real data.
Authentication and security
OTP, OAuth2/OpenID, roles and permissions, storage encryption.
Profile and notifications
Settings, preferences, FCM push, quiet hours.
Catalog and search
Filters, sorting, favorites, quick actions.
Payments
Sandboxes, webhooks, statuses, retries, refunds.
Chat/support
Tickets, attachments, response templates, SLA badge.
Map and geo
Google Maps, geofencing, ETA, route tracking.
Offline/cache
Critical actions offline, background synchronization.
GA4/Firebase analytics
Event map, DebugView, A/B experiments.
Personal account
Statuses, payments, history, documents.
Analytics event map
Baseline GA4/Firebase setup to measure product hypotheses and track funnel behavior.
| Event | Parameters | Trigger point |
|---|---|---|
| login | method, role | Onboarding/sign-in |
| view_item | item_id, category | Catalog/item page |
| add_to_cart | item_id, qty | Product page |
| purchase | value, currency, method | Checkout screen |
| support_open | channel | Profile/chat |
| push_open | campaign | Push notifications |
What to include in mockups
We quickly sketch the key screens so scenarios are agreed before development starts.
- Onboarding + OTP
Sign-in screen with SMS code and profile setup.
- Catalog and item page
Quick actions: add to cart, favorites, filters.
- Payments
Success and failure flows, statuses and refunds.
- Support chat with SLA badge
Attachments, response templates, SLA indicators.
- Map/route + offline
Routes, ETA, and offline support mode.
- Personal account
Request statuses, operations history, profile management.
Usage scenarios
Retail / e-commerce
Catalog, cart, online payments, push campaigns, and LTV analytics to drive repeat purchases.
Service / booking
Online booking slots, prepayment, reminders, and a chat with the service provider. We reduce no-shows and make booking faster.
Internal operations
Requests, routes, and staff tasks with offline mode and synchronization. Better visibility and control.
FAQ
How many modules should an MVP include?
Minimum launch scope: sign-in/profile, one core scenario (purchase/request), payments, and baseline analytics. Everything else moves to stage two.
When to choose Flutter vs Native?
In most cases Flutter is faster due to a shared codebase. Native is preferred when platform SDK constraints, performance profile, or device-level capabilities require it.
How do you test integrations (Payme, Click, CRM, and accounting systems)?
Through sandboxes, mock services, and webhooks. Pilot phase validates statuses, retry behavior, error handling, and analytics events.
What SLA support do you provide after release?
Availability level and response time are fixed in the contract. Monitoring, alerting, regression tests, and a sprint-based development plan.
Let us discuss your project
Leave your contact details. We will run a quick diagnostic, highlight key risks, and propose practical implementation options.
Working hours: Mon-Fri 09:00-19:00 · Email: hello@axium.uz
What happens after your request
- Intro call: We clarify business goals and context. If needed, we sign an NDA immediately.
- Requirements analysis: We study your processes, identify technical risks, and map integration points with accounting systems, CRM, and ERP.
- Plan and estimate: We prepare a transparent proposal (SOW) with stages, timeline, and a fixed budget framework.