FAQ: Answering your questions about development
Debunking myths about custom automation. Honest answers about timelines, budgets, integrations, and code ownership.
FAQ
Why build a custom system when off-the-shelf CRMs exist? +
Off-the-shelf solutions force you to adapt your business processes to their interface and charge a subscription fee for every new employee. A custom system is built strictly around your rules, has no hidden licensing fees, and belongs entirely to you.
Who will own the source code? +
Your company, 100%. Upon completion, we hand over all source code, database access, and technical documentation. This is stipulated in the contract.
Do you integrate with 1C, Click, Payme, and Didox? +
Yes. The key requirement is that the service has an open API. If it does, we can connect anything: from local solutions (1C, Click, Didox) to any international payment and logistics systems. Data exchange runs automatically without manual input.
How long until we see the first results? +
We don't spend years building a system. Typically, we launch the first working version (MVP) for one department in 2-4 weeks. You start using the system while we continue developing the next features in sprints.
Where will our commercial data be stored? +
You choose the infrastructure. We can deploy the system on reliable cloud servers (AWS, DigitalOcean) or on your own physical servers (on-premise) for maximum security.
Can we add new features later (warehouse, HR, manufacturing)? +
Yes. We build a flexible architecture that grows with your company. You can start with just a basic sales module (MVP), then add warehouse management, finance, and HR as needed. The system won't need to be rewritten from scratch.
Will the system work on smartphones? +
For mobile access, we offer several solutions. We can develop a mobile version of the CRM itself, release standalone mobile apps, and implement Telegram bots for field or frontline employees.
What happens after launch? Who will maintain the system? +
We sign a technical support agreement. Under it, we monitor database uptime, promptly resolve technical issues, and consult users. For expanding functionality, we can assign a dedicated development team to your new business requirements.
Didn't find the answer to your question?
Every business has its own specifics, and template answers don't work for everyone. Leave a request and our specialist will contact you for an open dialogue about your company's processes.
Working hours: Mon-Fri 09:00-19:00 · Email: hello@axium.uz
What happens next
- Intro call: We clarify business goals and context. If needed, we sign an NDA immediately.
- Requirements analysis: We review your operational flow, identify technical risks, and map integration points (1C, CRM, ERP).
- Plan and estimate: We prepare a transparent proposal (SOW) with stages, timeline, and a fixed budget framework.