Features, roles, and scenarios for mobile products
Get an app that improves revenue, reduces operational effort, and gives clear data control. A 4-6 week pilot validates business metrics and scalability.
- Roles: customer, operator/support, courier/staff, admin
- Modules: auth (OTP), profile/push (FCM), catalog/search
- Payments (Payme/Click etc.) · statuses · retries · webhooks
- Communications: chat/tickets, notifications
- Map and geo: Google Maps, routes, ETA, geofencing
- Offline/cache + Firebase for product metrics
99.9%
availability target by SLA
up to 24/7
monitoring and support
User roles
Operator/support
Courier/staff
Core modules
We assemble the stack around your process. Any module can be included in pilot scope and validated on real data.
Authentication and security
OTP, OAuth2/OpenID, roles/permissions, secure storage.
Profile and notifications
Settings, preferences, FCM push, quiet hours.
Catalog and search
Filters, sorting, favorites, quick actions.
Payments
Sandboxes, webhooks, statuses, retries, refunds.
Chat/support
Tickets, attachments, response templates, SLA badge.
Map and geo
Google Maps, geofencing, ETA, route tracking.
Offline/cache
Critical actions offline, background synchronization.
GA4/Firebase analytics
Event map, DebugView, A/B experiments.
Personal account
Statuses, payments, history, documents.
Analytics event map
Baseline GA4/Firebase setup to measure product hypotheses and track funnel behavior.
| Event | Parameters | Trigger point |
|---|---|---|
| login | method, role | Onboarding/sign-in |
| view_item | item_id, category | Catalog/item page |
| add_to_cart | item_id, qty | Product page |
| purchase | value, currency, method | Checkout screen |
| support_open | channel | Profile/chat |
| push_open | campaign | Push notifications |
What to include in mockups
We quickly map key screens so scenarios are aligned before implementation starts.
- Onboarding + OTP
Sign-in screen with SMS code and profile setup.
- Catalog and item page
Quick actions: add to cart, favorites, filters.
- Payments
Success and failure flows, statuses and refunds.
- Support chat with SLA badge
Attachments, response templates, SLA indicators.
- Map/route + offline
Routes, ETA, and offline support mode.
- Personal account
Request statuses, operations history, profile management.
Usage scenarios
Retail / e-commerce
Catalog, cart, online payments, push campaigns, and LTV analytics to drive repeat purchases.
Service / booking
Online slots, prepayment, reminders, and customer chat. Reduce no-show and speed up booking conversion.
Internal operations
Requests, routes, and staff tasks with offline mode and synchronization. Better visibility and control.
Teams we have helped
FAQ
How many modules should MVP include? ＋
Minimum launch scope: sign-in/profile, one core scenario (purchase/request), payments, and baseline analytics. Additional modules can follow in stage two.
When to choose Flutter vs Native? ＋
In most cases Flutter is faster due to shared codebase. Native is preferred when platform SDK constraints, performance profile, or device-level capabilities require it.
How do you test integrations (Payme/Click, 1C/CRM)? ＋
Through sandboxes, mock services, and webhooks. Pilot phase validates statuses, retry behavior, error handling, and analytics events.
What SLA support do you provide after release? ＋
Up to 99.9% availability by contract. Monitoring, alerting, regression checks, and iterative roadmap execution by sprints.
Let us discuss your project
Leave your contact details. We will run a quick diagnostic, highlight key risks, and propose practical implementation options.
Working hours: Mon-Fri 09:00-19:00 · Email: hello@axium.uz
What happens next
- Intro call: We clarify business goals and context. If needed, we sign an NDA immediately.
- Requirements analysis: We review your operational flow, identify technical risks, and map integration points (1C, CRM, ERP).
- Plan and estimate: We prepare a transparent proposal (SOW) with stages, timeline, and a fixed budget framework.
Confidentiality guaranteed • Engineer response, not a bot
